Refund policy

WHAT'S YOUR RETURN POLICY?

At OnlyByGraceCo, each piece is thoughtfully crafted to reflect timeless beauty and grace. We hope you are delighted with your purchase; however, should you wish to make a return, we are here to assist.

Please contact our client care team at onlybygraceco@gmail.com within 14 days of delivery to initiate a return or exchange. Items must be unworn, unused, and returned in their original packaging to be eligible.

For reasons of hygiene and quality assurance, all earrings are final sale and cannot be returned or exchanged.

Please note that shipping fees are non-refundable. Once your return is received and inspected, please allow 3–5 business days for your refund to be processed by your bank.

We sincerely appreciate your understanding and support of our small business. Every piece you choose from OnlyByGraceCo helps us continue creating jewelry that inspires elegance and faith.